Case Studies

A collection of Case Studies

Virtual Assistant Support

Virtual Assistant Support

Our client was feeling inundated by emails, phone calls and admin tasks; they were consuming so much of their time that they were unable to focus on any other aspect of the business and generally couldn’t see the ‘wood for the trees’.  As a result, their clients were getting agitated by the lack of response to emails which resulted in the volume of calls increasing as their customers felt this was the most effective way to get answers.  The constant interruption of emails and calls meant there was no time to build client relations or to drive the business forward.  Evenings and weekends were no longer their own!

Credit Control

Credit Control

We were approached by a client who was experiencing issues with their cash flow; they were concerned that money was going out quicker than it was being received. This scenario can be all too common!